ibis Styles Birmingham Centre
客人怎麼說
Great location for the Utilita Arena. Parking was secure and easily accessible along with plenty of spaces available. Staff were polite, friendly, and informative, and the room was very clean and extremely comfortable. Great value for money given the location and facilities available. We'd very happily stay here again!! The only issue was that one of the 3 lifts was out of order, resulting in rather large queues to get back to the room post concert. More an inconvenience than anything and something that can't be helped. The only other issue we encountered was that the overflow pipe from the sink had come loose, resulting in water leaking from the hole where the pipe had detached. Thankfully, there wasn't a lot of leaked water, and this was relayed to reception at checkout. Neither of the above was intentional and could have happened at any point during any stay. The reception staff were incredibly apologetic of the inconvenience. As previously stated, these could have happened at any time and hasn't negatively on our stay or affected my review.
Emma
2025年4月
Staff lovely, room great, location perfect (loved the pub next door, which is apparently owned by the Ibis chain), and the breakfast was good.
Braysh
2025年4月
Hotel in a great location, very close to the Utilita Areana which was the purpose of our trip. Parking underneath the hotel which made it easier. Clean hotel and clean rooms. Plenty of facilities in the room, kettle, tea bags, coffee, sugar and milk. A hair dryer, iron and ironing board, tv, air con, etc. Breakfast was nice lots of options.
Melissa
2025年4月
The room was basic but just what we needed. The location is great just down by the library and museum. Check out time was late so that was a bonus and the free hot drinks were helpful for the kids. Breakfast was actually lovely for a 3star hotel with lots on offer. The kids loved the nifty pancake making machine very cool.
Kate
2025年2月
Brilliant location - 10 minute walk from both the utilita arena (main reason for booking) but also from new street and the bullring. Rooms were spotless, reasonably sized and the amenities were great for the price (kettle, tea/coffee, iron). There is also a free coffee machine in reception. Comfy beds and pillows. Staff were great too, check in was fast and efficient.
Bp123
2025年2月
Love the parking facility. Clean and comfortable. We found there were enough tea bags and milk in the roomfor us, however we found the hot chocolate machine and extra tea and coffee in the lobby which we did not know about in our first stay with you. This is excellent thank you. The staff were so friendly and helpful especially Walid on the reception. He went above and beyond to make sure our stay was a good one and to keep us happy. He was professional, friendly and super helpful. This is perfect customer service. We will come again. Thank you Walid 😊
Sheriden
2025年3月
quality of food and staff friendliness.
Dariusz
2024年11月
It was a fantastic hotel and definitely call me back to it. My little boy loved it. The only thing I ran out tea bags every so often. So I have to cut down to get tea bags.You don't put enough in, but I loved the hotel We are coming back to your hotel. Cause it was a fantastic hotel. I have ever been in, it's nearer. The train station, not far. It's near everything what we like to do. Thank you for everything
Cecilia
2024年9月
Initially when we arrived at hotel the lady on reception didn’t come over too friendly, we left our cases as we were early & went for lunch & drinks Arriving back at hotel there were other staff on reception who were more friendly We were put in room 305 which seemed fine, but then we discovered that there was an issue with the toilet, flush was not great & toilet handle did not look right, we went to reception & there changed our room immediately so great service. Air condition in the room is not great & the instructions on the wall next to the dial do not make sense at all, so very confusing (turn dial to 0 for cold air, not an 0 on the dial) A great hotel for location to town, bars & town hall where we were going Saturday night Would recommend hotel & if visit Birmingham again would stay there again
Sarah
2024年8月
Staff very friendly and helpful, and room met expectation. Was able to charge my car on arrival, though none of the chargers worked via contactless I had to download and register for the app after first connecting to wifi! :) Staff helped us get a breakfast before we set off earlier than breakfast opened at 5am (we pre-booked), super helpful, thankyou!
Adam
2024年11月
預訂房間